Who conducts payroll training and assists with the first payroll submission?

• A. Trusted Advisor
• B. TSS (conducts payroll training and assists the Trusted Advisor)
• C. SC
• D. Implementation Team

Answer: (B)

Payroll onboarding relies on a dedicated payroll support role to provide hands-on training and guide the first submission. This team specializes in walking clients through payroll setup, showing how to enter employee data, run payroll cycles, apply taxes and deductions, and verify results before submitting for processing. Their practical, step-by-step guidance helps ensure accuracy and compliance right from the first payroll, reducing the risk of errors.

The Trusted Advisor oversees the client relationship and ensures alignment with business needs, but the actual training and first submission are carried out by the payroll support team. The Implementation Team focuses on configuring the system and getting it ready for use, while other roles (like SC) are more about technical setup. So, the payroll support team is the best match for conducting payroll training and assisting with the initial submission.