Which WSE threshold is associated with encouraging a TSC case?

• A. 50-74 WSEs
• B. 75-99 WSEs
• C. 100-199 WSEs
• D. <50 WSEs

Answer: (B)

Understanding when to escalate to a TSC case hinges on recognizing how WSE counts reflect workload intensity. The 75 to 99 WSEs range sits at a level where activity is high enough to signal potential risks to timelines or quality, but not so extreme that it demands the most intensive escalation. In this zone, encouraging a TSC case helps coordinate resources, monitor progress, and intervene early to prevent backlog or drop in service standards.

Lower ranges, like under 75, are usually manageable within standard processes, while much higher levels (100–199) imply a different, more intensive path. So the 75–99 WSEs threshold is the point at which teams typically decide to flag the case for TSC involvement to safeguard outcomes.