Which tasks are listed under TSS responsibilities for CSS?

• A. Run payroll; Prepare reports; Train managers
• B. Check I‑9 forms; Conduct platform training; Complete NEO (if applicable)
• C. Update CRM; Manage invoices; Verify licenses
• D. Handle recruiting; Interview candidates; Onboard interns

Answer: (B)

TSS responsibilities for CSS center on onboarding and compliance tasks that ensure new hires are eligible to work and set up for success in the system. Checking I‑9 forms is essential because it verifies identity and employment authorization, a legal requirement during onboarding. Conducting platform training ensures new employees can effectively use the company’s systems, which accelerates productivity and reduces support requests. Completing New Employee Orientation, when applicable, helps acclimate the new hire to policies, culture, and workflows.

These tasks reflect the onboarding and compliance focus of the role, rather than payroll processing, reporting, CRM management, invoicing, licenses, recruiting, interviewing, or onboarding interns, which fall outside typical TSS responsibilities for CSS.