Which of the following is not a typical Stage 4 document?

• A. Onboarding Checklist
• B. BSS
• C. VROI
• D. Proposal

Answer: (A)

Stage 4 documents are the client-facing artifacts that present the chosen solution, justify its value, and lay out the plan for delivery. A BSS (which outlines the proposed solution and how it fits the client’s needs), a VROI (which shows the expected value and ROI of the solution), and the formal Proposal (which details scope, approach, timeline, and costs) all serve to convince the client and guide the next steps toward implementation.

The Onboarding Checklist, by contrast, is an internal tool used to organize and confirm the steps needed to bring a new client live. It’s about operational readiness during the transition after agreement, not about articulating value, scope, or the recommended solution to the client in Stage 4. That’s why it isn’t a typical Stage 4 document.