What is a flow in Groove?

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Multiple Choice

What is a flow in Groove?

Explanation:
In Groove, a flow is an automated sequence of outreach actions that can run across multiple channels, with multiple steps and timing rules. It’s designed to guide and automate a sales campaign—from emails to tasks to phone calls—so outreach is consistent, scalable, and timely without manual intervention. This differs from a static email template, which is a single message; a manual lead scoring process, which is a human-led evaluation workflow; or a simple contact list, which is just a collection of contacts without any automated steps. So the best choice describes an automated multi-step, multi-channel sales campaign.

In Groove, a flow is an automated sequence of outreach actions that can run across multiple channels, with multiple steps and timing rules. It’s designed to guide and automate a sales campaign—from emails to tasks to phone calls—so outreach is consistent, scalable, and timely without manual intervention. This differs from a static email template, which is a single message; a manual lead scoring process, which is a human-led evaluation workflow; or a simple contact list, which is just a collection of contacts without any automated steps. So the best choice describes an automated multi-step, multi-channel sales campaign.

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