The statement 'Submitting Sales Support case: Contract Audit/Entry triggers the auto-move to Stage 5' is

• A. False
• B. True
• C. Not sure
• D. Irrelevant

Answer: (B)

Workflow automation ties case actions to stage transitions. In this setup, submitting a Sales Support case with the Contract Audit/Entry action triggers an automatic move to Stage 5, so the case progresses without manual steps. This rule ensures contract-related review work proceeds promptly and reaches the appropriate phase as soon as the audit/entry is requested. The statement is correct because the system is explicitly designed to advance to Stage 5 under those conditions, aligning processing with the contract audit workflow. The other options don’t fit because they would contradict the automated transition, indicate uncertainty, or treat the process as unrelated to the workflow.