If a prospect has 9 or fewer WSEs, a case for SA support opens automatically.

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Multiple Choice

If a prospect has 9 or fewer WSEs, a case for SA support opens automatically.

Explanation:
SA support routing isn’t automatic based on how many WSEs a prospect has. A case for SA help isn’t opened just because there are nine or fewer WSEs; automatic routing typically depends on a combination of signals—such as fit, budget, timeline, engagement level, and whether there’s a clear request for SA or other qualifying criteria. So the statement that nine or fewer WSEs trigger an automatic SA case is not how the process works; a case opens only when the defined criteria or explicit need are met, not solely from the WSE count.

SA support routing isn’t automatic based on how many WSEs a prospect has. A case for SA help isn’t opened just because there are nine or fewer WSEs; automatic routing typically depends on a combination of signals—such as fit, budget, timeline, engagement level, and whether there’s a clear request for SA or other qualifying criteria. So the statement that nine or fewer WSEs trigger an automatic SA case is not how the process works; a case opens only when the defined criteria or explicit need are met, not solely from the WSE count.

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